Design

Bearworks versus Orum

January 28, 2024

Overview of Bearworks and Orum: 

Bearworks: 

Bearworks is an AI-powered platform built to enhance the efficiency and productivity of sales and business development teams. It has resulted in attainment rates soaring to 10x or more. Its mission is to automate the time-consuming aspects of outbound calls and to empower sales professionals to focus on what they do best – selling. 

Orum:

Orum is a cloud-based sales dialer with a strong focus on optimizing live conversations while minimizing time spent leaving voicemails and hangups frequently encountered by sales development teams. Their platform harnesses the power of AI to streamline the manual calling process, however, AI is not utilized in their voicemail drops. Orum also offers reporting features for sales teams and managers.

What to consider when choosing a sales dialer

When selecting a sales dialer for your business, it's vital to consider several key factors to make an informed decision.

  • Compatibility with your existing CRM or lead management system is paramount to ensure seamless integration. 
  • Automation capabilities such as automatic dialing, voicemail drop, and call scripting features that align with your team's specific needs. 
  • Reporting and analytics capabilities to effectively track performance and optimize your sales strategies. 

By diligently assessing these factors, you can select a sales dialer that enhances your team's efficiency and contributes to your overall sales success.

Rate Limits

Rate limits are typically used to prevent duplicate dials and to control the pace at which calls are made to ensure efficient and effective outreach. These limits help manage call volumes, minimize disruptions, and maintain a smooth workflow for sales and business development teams.

Bearworks: 

Bearworks offers rate limits that allow you to control your calling pace. This ensures that you're reaching out to the right prospects the appropriate number of times. This feature helps you strike the perfect balance between persistence and respect for your prospects' time and preferences.

Orum:

Orum does not have set rate limits. This may present some challenges in maintaining professionalism and customer satisfaction. Without predefined restrictions on call frequencies, there is a possibility that the same individual may be contacted multiple times within a single day or even consecutively across days.

Call Latency

Call latency refers to the delay or lag experienced in establishing a connection or hearing a response during a phone call. 

Both Bearworks and Orum are committed to delivering seamless and efficient calling experiences. Unlike some systems that suffer from frustrating call latency, Bearworks and Orum ensure near-instant connections with no noticeable delays. This means that when you pick up the phone, you're instantly connected with your prospects, eliminating those awkward silences or laggy moments that can hinder meaningful conversations.

Local Presence 

Local presence dialing is a technique that allows sales teams to display a local phone number on the recipient's caller ID, making it more likely that the call will be answered. 

Bearworks:

Local presence dialing is a powerful tool within Bearworks' arsenal, helping sales teams connect with leads and prospects more successfully. Bearworks offers a number bank with thousands of numbers, with the flexibility to add more as needed. 

Orum: 

Orum provides users with the flexibility to select ten phone numbers per month from any desired area code, with the option to rotate them on a monthly basis. For access to an extra fifteen numbers within each area code, an additional charge may apply. Users are required to manually switch between their local presence numbers. 

CRM Integration 

Bearworks: 

Bearworks integrates with the tools your team is already using. Its no-code interface connects to your CRM and sequencing tools to give your team the power to build data-driven processes from day one. In under ten minutes, Bearworks integrates seamlessly with popular CRM platforms such as Salesforce and HubSpot, as well as leading engagement and sequencing tools like Salesloft and Outreach.

Orum: 

Orum's software offers integrations with a select set of five platforms: Salesforce, HubSpot, Outreach, Salesloft, and Gong. If you wish to leverage data from a different CRM or application, the process involves exporting your contact list manually as a .csv file and subsequently uploading it directly to Orum.

Voicemail Features 

Bearworks:

Bearworks leverages AI technology to enable automated voicemail drop. With its GPT-powered voicemail feature, Bearworks allows users to create personalized voicemail messages for each and every prospect. When a call is directed to a recipient's voicemail, Bearworks automatically drops the pre-recorded message, saving time and effort for sales representatives. This feature ensures that voicemail outreach is consistent, professional, and efficient, contributing to a more streamlined and effective sales process.

Orum: 

Orum allows reps to automatically drop pre-recorded voicemails while power or parallel dialing. While AI is not utilized here, reps can pre-record voicemail messages directly within the Orum platform to utilize for campaigns. However, they cannot personalize the message from one prospect to the next by referencing prior interactions specific to this prospect. 

Power Dialer 

Bearworks:

With Bearworks, teams’ call volume and connect rates increase with an automated parallel dialer that can contact 100-150 prospects per hour. Contact the prospects most likely to respond first with personalized voicemail drops, automated wrong-number removal, and call disposition updating.

Orum: 

Orum's power dialer provides businesses with two options: a power dialer and an auto dialer. The power dialer calls one number at a time, whereas Orum's auto dialer, also known as a parallel dialer, can simultaneously call up to ten numbers.

Virtual Salesfloor 

Bearworks: 

Bearworks’ virtual salesfloor has both audio and video capabilities. This supports seamless team collaboration and empowers managers to use real-time coaching. The virtual salesfloor revolutionizes modern sales teams by replicating the camaraderie of a physical sales floor, regardless of location. By embracing this digital environment, sales teams can maximize their efficiency, bolster their collaboration, and unlock previously untapped potentials for success.

Orum:

Orum's virtual salesfloor offers an audio-only environment for hosting call blitzes with your team. Here, you can tune in to live calls, gain insights, and learn from your peers. The Salesfloor facilitates real-time interactions and feedback, helping you sharpen your skills and excel in your sales efforts. 

Alternatives to Orum

Conclusion 

In comparing Bearworks and Orum, it's clear that both platforms offer innovative solutions to enhance outbound sales efforts. Bearworks focuses on AI-driven productivity and team-building for business development teams. 

The primary distinctions between Bearworks and Orum can be attributed to their variations in rate limits, local dialing capabilities, and virtual salesfloor functionalities.

When choosing between Bearworks and Orum, businesses should consider their specific needs, including budget, dialing preferences, and desired features. Both platforms offer valuable tools for sales teams, and the choice ultimately depends on which aligns better with a company's unique requirements.

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